Pair Software Help Centre
Guides and documentation to help you get the most from Pair Software.
Security
Platform security practices and controls — Role-Based Access Control, Encryption in Transit, Audit Logging.
Data Protection & Privacy
Data handling and privacy commitments — UK GDPR Compliance, Data Processing Principles, Privacy Policy.
Infrastructure
Hosting and architecture overview — AWS eu-west-2 (London), UK Data Residency, Multi-Tenant Architecture.
Subprocessors
Third-party service providers — AWS, Amazon SES, Google Gemini.
AI & Responsible Use
How we use AI responsibly — Chat Assistant Features, No Model Training on Data, Human Decision Making.
Policies & Documentation
Download policy documents — Privacy Policy, Security Overview, Cookie Policy.
Security Contact
To report a security vulnerability or contact our security team: security@pairsoftware.io
We welcome responsible disclosure from security researchers.