Quick answers

Short answers to the questions people ask most, each linking to the guide it comes from.

What kinds of step can a course have?

For admins

Learn, Quiz, Submit, Observe and Inform. See Creating a course.

How long does a student invite last?

For admins

It's a single-use link, valid for 7 days. See Adding students.

How do I mark answers?

For members

In LMS › Reviews: Student view shows one learner's answers, and Question marking shows everyone's answer to one question. See Reviewing work.

How do I give a customer their own training portal?

For admins

The customer must be an organisation in CRM. Create the portal, set it up, share your courses, then make one of their learners its admin. See Branded portals for your customers.

Why can't I make someone a portal admin?

For admins

They must be a learner in that portal, enrolled on a course, first. See Branded portals for your customers.

Can I limit who joins a customer portal?

For admins

Yes: allowed email domains, a maximum number of students and an expiry date, in the portal's settings. See Branded portals for your customers.

A customer deleted a learner by mistake. What do I do?

For admins

Deleted learners still count towards Max students. Raise Max students by one to make room. See Branded portals for your customers.

Updated 2026-10-24