The venue kiosk
A tablet at the venue where staff sign in and out with a photo.
Set it up
For admins
In Kiosk, add the tablets or phones you'll use.
Add your supervisors. Select Add supervisor. Each person has one 6-digit PIN. Select … beside a person to View PIN, Replace PIN or Take off the list. Every time a PIN is viewed, it's logged.
Choose where each supervisor can supervise. Supervisor rights are per event: on the event's roster, use the menu beside a person and tick Supervisor at this event. System Admins and Admins can supervise at every event.
Or let a role supervise. Under Roles that supervise, turn on a role, such as Supervisor. Anyone booked in that role can supervise at that event, with their own PIN.
Choose the events the kiosk is on for.
Signing in and out
On the tablet, open the kiosk and choose the event. The kiosk shows when sign-in closes, such as "Sign-in is open until 23:00".
The worker taps Sign in.
The kiosk takes a photo, so the team on site can check who's there. They tap Use this photo or Retake. The photo is kept for a limited time, then deleted.
They type their first or last name and pick themselves from the list. Each name shows the role, company, area and shift times.
They check it's them and tap Yes, sign me in, or Not me to go back.
If their name isn't on the list, they tap My name isn't here, and a supervisor approves or rejects them. Pair records the name of the supervisor whose PIN was used.
Signing out works the same way: they tap Sign out. If they were given a radio, they hand it back when they sign out.
Supervisor mode
A supervisor taps Supervisor and types their PIN. The PIN works while the kiosk is open. In supervisor mode they can:
See everyone booked, filtered by Everyone, Expected, No-show, On site, Waiting for approval, Radios out or Signed out. Search by name, company or role.
Act on a group. Select people one at a time, a whole area with Select group, or everyone with Select all. Then choose Sign in, Radio out, Radio back, Sign out, Approve or Reject.
Add someone who isn't booked.
Change event, or Lock the kiosk when they're done.
Scoring people (audits)
In supervisor mode, select someone who has signed in and tap Audit. Score them from 1 to 5 on four measures:
Appearance: uniform, PPE, visible licence.
Communication: briefing, radio discipline, clarity with the public.
Attitude: professionalism, courtesy, willingness.
Performance: vigilance and task execution.
Pair works out the Overall score. A note is optional, for any score. Select Save audit, and the person's score shows beside their name. Pair records the name of the supervisor whose PIN was used.
Seeing the results
In the event, open the Performance tab. Filter by area or company to see:
how many people were audited, out of those signed in
the average overall score, and the average for each measure
how many people scored 2 or below
a Trend of each company's average at its last six audited events. It shows once a company has been audited at two events.
a table of every person's scores, the note, and who audited them and when.
Select Export CSV to download it. Agencies see their own people's scores in the agency portal.
The kiosk keeps working without a connection and catches up when it's back.
Updated 2026-10-24