Candidate emails

Write the emails candidates get at each step, once, and reuse them.

For admins

Email templates

Write an email once, then send it when a candidate enters a pipeline stage, with a form, or by hand.

• Select Create template to write a new one.

• Templates are grouped by type, such as Form request or Custom.

• Turn a template off to stop it being chosen, or select Edit to change it.

Automatic emails

These send on their own:

• Rejection email: when a candidate is marked as rejected.

• Acceptance email: when a candidate is marked as hired.

• Reminder email: when a form or document hasn't been completed. Reminders are turned on for each stage in Pipeline stages.

Turn the rejection and acceptance emails on or off, and select Edit to change the subject and message.

Use Insert to add placeholders that fill in each candidate's details: {{candidate_name}}, {{role_name}} and {{company_name}}.

Updated 2026-10-24