Quick answers
Short answers to the questions people ask most, each linking to the guide it comes from.
Where can I log time?
For members
On a task, in the timesheet on your dashboard, or in Time tracking. See Logging your time.
How do I type in hours?
For members
As 1.5 or 1:30. See Logging your time.
Where do rates and billable time come from?
For members
Leave Billable ticked for time the client should pay for. Rates and contract terms are set on each CRM project. See Logging your time.
Where does "planned" time come from?
For members
From the project's Delivery Plan hours or, if there are none, task estimates. See Your overview.
How do I see my team's time?
For members
In Time tracking › Team. It needs change access to Time tracking. See Team time.
How do I make a backing sheet for an invoice?
For members
Use Time tracking › Client report: choose the client and period. See Client time report.
What happens if I rename or delete a work type?
For admins
Renaming moves its time to the new name. Deleting leaves past time as it was. See Work types.
Updated 2026-10-24