Quick answers

Short answers to the questions people ask most, each linking to the guide it comes from.

Can I sign in with Google?

Yes, as long as your Google account uses the email your organisation added you with. See Signing in and two-factor.

How do I turn on two-factor?

In Sign-in and security, turn on Two-factor authentication, scan the QR code with an authenticator app and save your backup codes. See Signing in and two-factor.

Can I skip the code on my own computer?

Choose Trust this device when you sign in, and that browser skips the code for 30 days. See Signing in and two-factor.

How do I change my password?

In Sign-in and security › Change password. You'll get an email whenever it changes. See Signing in and two-factor.

How do I change the email I sign in with?

Contact support@pairsoftware.io. See Signing in and two-factor.

How do I make everyone use two-factor?

For admins

Turn on Require two-factor for everyone in Settings › General › Users and access. People who sign in with Google use Google's own 2-step verification instead. See Signing in and two-factor.

Updated 2026-10-24