Staffing settings

For admins

• Duty manager phone: Who gets a text and a call when a check-in, clock-in or clock-out is missed

• Workers can cancel a confirmed shift: Whether the Pair app offers "Can't make this shift?"

• Rules for hours and pay: How clock times become paid hours, and how long agency people's details are kept

• Kiosk: Tablets, supervisors and PINs, and the events it's on for

The app and kiosk are explained under Pair app and kiosk.

Updated 2026-10-24